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Making welfare work locally

Today, I’m pleased to announce the launch of the Citizens Advice Making welfare work locally project. This is an exciting new  initiative that identifies, reviews and shares good practice from local...

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Council tax support schemes: real local autonomy?

As summer draws to a close, and local authorities are beginning to review their council tax support schemes for 2015, we have identified some interesting ways councils have been using their new...

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Is it a happy first birthday, mandatory reconsideration?

Kierra Box takes a look at mandatory reconsideration one year on.

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Local welfare assistance schemes: building effective local responses to...

The Government are in the middle of consulting about the funding arrangements for local authority welfare assistance schemes in 2015. Today Citizens Advice’s Making Welfare Work Locally project is...

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Tribunal tribulations: Making sense of the Employment Tribunal figures

New figures out today show that Employment Tribunal (ET) claims are still down 72 per cent since fees were introduced. Should we care? Resoundingly yes. Employment tribunals prop up the labour market...

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Mandatory Reconsideration: the case for change

On 21st January, we will be handing our Fit for Work petition to the DWP and asking them to consider our proposed change to the benefit, which is currently leaving many claimants without money for a...

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Responsive welfare: building a modern public service

At Citizens Advice, we see more of the successes, failures and human impacts of the welfare benefit system than any other single organisation in any sector. In the last year, we helped people across...

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Making welfare work locally: Preparing for Universal Credit

Whitehall is asking local authorities and housing associations to play an ever greater role in supporting people, but shrinking budgets mean that inventive, cost-effective solutions are more important...

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Maximus replaces Atos as WCA provider: a step forward?

Maximus takes over Work Capability Assessments - a step forward, says CAB chief executive Gillian Guy, but more change still required to make ESA fit for work

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Pensions: why we need to put how people really think about them at the heart...

Making sense of pensions choices in the context of major changes to pensions, including the reforms announced at Budget 2014 is an increasingly complex task.

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What we would like to see in the Budget

In the last Budget before the General Election, will there be no gimmicks or giveaways? Or will there be rabbits pulled from the hat?

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